🌱 Privacy Policy – NoviPortis

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At NoviPortis, we recognize the importance of protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal data when you visit our website or purchase our products.

By accessing our website or placing an order, you acknowledge that you have read and understood the practices described in this Privacy Policy.

1. About Us

This website is operated by: Business Name: NoviPortis Legal Entity: Artic Consultive UG (haftungsbeschränkt) Business Structure: Unternehmergesellschaft (UG) (haftungsbeschränkt) Commercial Register Number: HRB 21463 Registered Court: Amtsgericht Memmingen Business Address: Neufnachtalstraße 26a, 86865 Markt Wald, Germany Email: info@NoviPortis.com

2. Information We Collect

Depending on how you interact with our website, we may collect personal information including:

• Full name

• Billing and delivery addresses

• Email address

• Telephone number

• Payment and transaction information

• Order history

• Customer account details (where applicable)

• Customer service correspondence

• IP address, browser, and device information

• Operating system

• Website usage data and browsing activity

We collect only the information necessary to operate our business, fulfill orders, improve services, and comply with legal obligations.

3. How Information Is Collected

Your information may be collected when you:

• Place an order through our online store

• Create or manage a customer account

• Contact our customer support team

• Subscribe to newsletters or promotional updates

• Participate in surveys, contests, or campaigns

• Browse our website through cookies and similar technologies

• Complete a transaction using trusted payment, shipping, or service providers

4. Why We Process Personal Information

We use your personal information for purposes such as:

• Processing and delivering orders

• Verifying payments and preventing fraud

• Providing customer support

• Managing customer accounts

• Improving website, products, and services

• Measuring performance and visitor behavior

• Meeting accounting, tax, and legal obligations

• Sending promotional communications (where permitted or with consent)

5. Legal Basis for Processing

Where GDPR applies, we process personal data on one or more of the following grounds:

• Performance of a contract

• Compliance with legal obligations

• Legitimate business interests that do not override your rights

• Your consent where required

6. Sharing Your Information

We may share your personal information with trusted service providers, including:

• Payment processors

• Shipping and logistics providers

• Website hosting providers

• Analytics and performance services

• IT support providers

• Professional advisers

• Government authorities where legally required

NoviPortis does not sell, rent, or trade your personal information to third parties for their own marketing purposes.

7. Website Platform

Our online store is powered by Wix, which securely processes and stores customer information in compliance with applicable privacy legislation.

8. Cookies

Our website uses cookies and similar technologies to:

• Ensure functionality

• Remember preferences

• Improve performance

• Understand visitor behavior

• Strengthen security

• Provide a better shopping experience

Most browsers allow you to control or disable cookies. Disabling cookies may affect certain functionality.

9. Data Retention

We retain personal information only as long as reasonably necessary to:

• Process and complete orders

• Provide customer support

• Maintain business, accounting, and tax records

• Resolve disputes

• Comply with legal obligations

When no longer required, data will be securely deleted, anonymized, or disposed of.

10. Security Measures

We apply appropriate safeguards to protect your personal information against unauthorized access, misuse, alteration, loss, or disclosure. Although we continuously improve our practices, no system can guarantee absolute security.

11. Your Privacy Rights

Subject to applicable laws, including GDPR, you may have the right to:

• Access your personal information

• Correct inaccurate data

• Request deletion of data

• Restrict certain processing

• Object to specific processing

• Receive data in portable format

• Withdraw consent where applicable

• Lodge a complaint with a supervisory authority

12. Marketing Communications

If you subscribe to promotional emails, you may opt out at any time by:

• Selecting the unsubscribe link in emails

• Contacting customer support

Service‑related communications (e.g., order confirmations, shipping updates) may still be sent when necessary.

13. Children’s Privacy

Our website and products are intended for individuals aged 16 years or older. We do not knowingly collect personal information from children. If such data is collected inadvertently, it will be removed without delay.

14. International Data Transfers

Some trusted partners may process or store personal information outside your country of residence. Where transfers occur, NoviPortis ensures appropriate safeguards in line with GDPR.

15. Third‑Party Websites

Our website may contain links to external websites operated by independent third parties. NoviPortis is not responsible for their content, privacy policies, or security practices.

16. Updates to This Privacy Policy

We may revise this Privacy Policy from time to time. Updates become effective immediately upon publication. Visitors are encouraged to review this page periodically.

📌 17. Contact Information

Business Name: NoviPortis

Legal Entity: Artic Consultive UG (haftungsbeschränkt)

Commercial Register Number: HRB 21463

Registered Court: Amtsgericht Memmingen

Business Address: Neufnachtalstraße 26a, 86865 Markt Wald, Germany

Email: info@NoviPortis.com

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✨ By continuing to use the NoviPortis website, you acknowledge that you have read, understood, and accepted the practices described in this Privacy Policy.